Front Desk Coordinator
Full Time • Tinley Park
We have a full-time opening for a front desk coordinator in pediatric dental office.
Job responsibilities include greeting patients, handling the phones, managing scheduling/appointments and providing information about services. You will also be working with some billing duties to include verification of benefits, doing statements, submitting claims, explanation of charges to patients, etc. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone appointments
- Inform patients about payment methods and verify their insurance benefits
- Provide information about our services, treatment plans, etc.
- Maintain updated stats and reports
- Interact with vendors and other community businesses
- social media postings
- Giving our patients the "WOW" experience
Skills
- Work experience must be related to the dental field
- Experience with dental scheduling software
- Excellent communication and organizational skills
- Experience related to dental billing and ADA codes
Characteristics
- You thrive in a fast-paced environment where multi-tasking is a must
- You have a business mind and work well with numbers and stats
- You are extremely capable around sales and patient education
- You are detail-oriented and self-directed
- You love to learn new things and you are a great problem-solver
- You love the idea of a natural approach to health and wellness
- You know the importance of setting goals and reaching them
- You are naturally enthusiastic with a glass-half-full attitude
- Your work ethic is impeccable and positive
Compensation: $18.00 - $22.00 per hour
Our offices provide specialized dentistry for children and adolescents in a warm, caring and "child-friendly environment." As pediatric dentists, our 2-3 years of additional training after dental school has prepared us for the unique dental needs of each child we serve. We focus on preventative care to help each child grow a healthy smile that will last a lifetime
Joyful Smiles Pediatric Dentistry, formerly known as Fredric Tatel and Associates is one of the oldest established pediatric dental practices in the southwest suburbs. Dr. McDonald was an associate at Fredric Tatel and Associates and the practice was transitioned to her in February of 2017. Dr. McDonald was selected because of her ability to provide patients with the same level of care.
She is a skilled dentist and a caring person with the qualifications and the desire to continue the practice in a highly professional manner.
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